MY TRAVEL HOST

T4G has developed a comprehensive destination management platform and framework: MyTravelHost. The Internet has grown as both a marketing and sales channel for tourism. However, print, call centre and the face-to-face contact of visitor information centres remain critical channels through which you interact with your customers. MyTravelHost was designed with this multi-channel world in mind. The goal of MyTravelHost is to ensure you communicate your destination's brand, experiences and product consistently and accurately across all channels.

The components of MyTravelHost™ include:

 
  • Product Management

    A tourism-specific product repository ensuring complete, timely and accurate representation of your entire product offering. You can combine your tourism offerings into a "single version of the truth," then syndicate that information through your own channels and partners.


  • Next Generation Customer Care

    Utilizing a central customer repository that captures customer preferences, history and other key information, MyTravelHost enables you to provide context-specific, concierge-like customer care across all channels...before, during and after the visit.


  • Reservations

    With complete reservations capabilities for many product types, you can use ours or integrate with your own.


  • Industry & Partner Extranets

    Improve the efficiency, timeliness and richness of your interactions with industry and other stakeholders by deploying functional extranet portals. Use these portals to gather and maintain product data, employing a self-serve model. And use MyTravelHost to deliver value-added services back to your key partners.


  • Content-Managed Consumer Websites

    T4G can design and develop full featured consumer websites created specifically to support the marketing of your destination and sale of tourism products. Robust search, trip planning, itinerary management, location intelligence, mapping, online order and fulfillment, and many other features are available.


  • Campaign Management

    A campaign management system supports coordinated one-to-one marketing campaigns that target customers through the creative use of contests, surveys and other online vehicles.


  • Tourism Business Intelligence

    Reporting and analytics are built into the core of MyTravelHost. The platform's capabilities, combined with upfront BI analysis and design can deliver true decision-support information.


 

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