SUPPORT SOLUTIONS

T4G's Support Services Team guarantees better results on every project. The purpose of this team is to get increased value from each project by ensuring application accuracy, providing succinct and understandable documentation, and delivering the appropriate education to the targeted user community.

 
  • With cross-functional expertise, our Quality Assurance staff integrates with your project teams at various points within the project. Applying a high level of standards, our team offers constructive feedback throughout each project phase, challenging the technology, and ensuring that actual business requirements are met and accurate application functionality is achieved.

    As a third party, our team is able to deliver objective feedback and maintain a stringent focus on quality and results. Our highly skilled and scalable workforce is able to accommodate practically any project size and scope.


  • Whether we are creating user manuals or business requirements documentation, it is important to record details accurately and deliver them using language that is appropriate for the intended consumer. Our ability to produce clear, concise and effective communication adds value to every project. Some types of documentation that we offer for our customers include:

    • Business Requirements
    • Functional Specifications
    • User Manuals
    • Technical Manuals
    • Research and White Papers

  • T4G is always seeking to maximize your return on investment. With the appropriate type of training, our customers benefit from lowered support costs and improved application usage and adoption. We are able to provide training services in a variety of areas including Microsoft Technology for Technical Users and Custom Applications.

    Our Training Development and Delivery Team offers a wide range of training solutions. We work with you to customize and build the appropriate solution for your user community. Our delivery can include the following options:

    • Training Documentation
    • User and Quick Reference Guides
    • Custom Instructor Lead Training
    • Online Help Documentation
    • Internet Training
    • Computer Based Training via Network or CD/DVD

 

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