UNIFIED COMMUNICATIONS

Unifying your variety of communications including telephony, instant messaging, email, voicemail, fax, SMS and video conferencing with non real-time communication services like email, voicemail, fax and SMS, is what we call Unified Communications. By simplifying and integrating all forms of communications, a business can reduce response time, manage workflow and dramatically increase knowledge worker productivity.

A strong, Unified Communications strategy helps you meet business goals, keep your operational costs in line, improve efficiency and remain competitive in the global economy.

 
  • IP Communications helps your business by converging existing voice and data networks onto a single, IP-based network.

    We can help you whether you’re a company of 50 employees or 50,000 by reducing costs associated with equipment and maintenance, network administration, and network carrier charges by implementing a software-based telephony system.

    A converged network also enhances an organization’s communications capabilities by facilitating employee mobility and providing a solid foundation for the deployment of advanced, feature-rich services and solutions.


  • Office Communications Server (OCS) integrates phone calls, voice mail, and conferencing capability with the work you do on your computer, including documents, instant messaging (chat), e-mail, and calendars. This means OCS gives you the power and flexibility to be completely productive from your desktop at anytime and anywhere by interacting with anyone in your OCS network.

    With the rich presence capabilities in OCS, productivity increases as users can easily see their colleagues’ availability and contact information, and communicate with them using familiar Microsoft Office applications. What’s more, implementation can happen without overhauling your existing infrastructure.


  • With Microsoft Enhanced Communication and Collaboration solutions, you can access and share business information, send e-mail, and schedule appointments directly from your computer, via the Web, or with your mobile phone. You can also reduce travel costs with real-time online meetings, and instantly connect with colleagues through instant messaging.

    T4G’s expertise in deploying Exchange based solutions with Unified Messaging will save you money and help you stay competitive. Whether you choose to have your communication software hosted by Microsoft or a hosting partner, you benefit from technology that can help you stay productive and effective wherever your business takes you.


  • With a Unified Communications solution in place, you can now integrate to your applications portfolio for increased company productivity. Your applications can now be integrated to communicate to your workforce. For example, in a document approval workflow process, you will be able to detect which of your approvers are available (through “presence detection”) and only route documents to be approved to workers that are available now to do approvals! Imaging the efficiency that can be gained through the power of your network communications!


  • Stay connected to your entire workforce anytime, anywhere. With cell phones and smart devices in the hands of your remote workforce, you can link your applications to your workforce with a user interface that matches their device so that productivity is assured. No longer do your field workers need to wait till the end of day to enter key data. Now they can enter it where ever they are, using the device at hand.

 

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