With annual revenues in excess of $27 Billion, this Department Store is one of America’s leading omni-channel retailers. They embarked on a multiyear strategy that included a customer-centric localization initiative. The pilot was so successful they decided to restructure the entire company to support it. They moved from multiple operating divisions to a single organization, including a unified merchandise planning organization.
In order to make this work, they needed a single Assortment Planning solution that could be used by hundreds of planners across all lines of business – one that supported the unique localization requirements that their initiative demanded.
The company looked at many packaged software solutions, but ultimately concluded that none of them would support this initiative, which would allow them to dramatically reduce expenses and drive sales, profitability and customer loyalty.
They hired T4G to design and build a custom Assortment Planning application that would exactly meet their needs. This application has been critical in driving their outstanding merchandising results – and it enabled the successful national roll-out of their localization initiative across all product lines. The T4G-built solution has given the client the ability to do localized omni-channel planning.
This client believes that their Assortment Planning application gives them a competitive advantage in their markets – you could call it their secret sauce. And T4G’s retail expertise helped make it possible.